Privacy Policy

Introduction

At Asterias Homes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Booking information (check-in/check-out dates, number of guests)
• Payment information (processed securely through Stripe)
• Communication data when you contact us

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your reservation
• Send you booking confirmations and updates
• Improve our services and website
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With payment processors (Stripe) to process payments
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.